Shahana Parvin

Shahana Parvin is an experienced customer service professional with a focus on delivering high-quality service. Currently serving as a Customer Manager at Grameenphone Ltd since September 2013, Shahana previously worked as a Customer Service Representative at Ollo Wireless Internet from August 2011 to April 2013, where responsibilities included handling customer queries, providing first call resolution, and maintaining logs. Shahana holds an MBA in Finance from Southeast University of Bangladesh and a BBA in Finance from Asian University of Bangladesh, complementing a strong educational background that includes HSC and SSC qualifications in Commerce.