Olesia Dzoma

Olesia Dzoma is a Customer Support Specialist at Grammarly since September 2022, demonstrating expertise in providing empathetic customer assistance and troubleshooting. Prior experience includes working as an Ordering Specialist for the Volvo Ukraine Sales Team at Winner Group Ukraine, where Olesia managed inventory, supported sales processes, and contributed to brand projects. Previously served as a Team Assistant for Volvo Ukraine, handling administrative tasks and event organization, as well as a Translator/Editor for the Ministry of Health of Ukraine, managing content for the English website. Olesia's career also features roles in translation, client management, and tutoring, supported by a Master's degree in French Philology from Taras Shevchenko National University of Kyiv.