Gabriel Silva currently serves as Gerente de Clientes at Sistema Grandchef since January 2020, responsible for managing client strategies and processes in collaboration with Sales, Onboarding, and Ongoing teams. Key responsibilities include enhancing client experiences, monitoring client engagement, and ensuring team effectiveness while working with cross-functional teams such as Marketing, Support, and Development. Gabriel Silva has previously held roles including Líder de Sucesso do Cliente, Líder de Suporte Técnico, and Analista de Suporte Técnico. Prior experience includes serving as Técnico de Fraude no Sistema de Água at Sanear Engenharia e Construção Ltda., where responsibilities involved conducting inspections and reporting irregularities in residential water systems. Gabriel Silva is pursuing a Bachelor's degree in Software Engineering at Instituto Federal do Paraná, and holds a Bachelor of Technology in Computer Systems Analysis from Centro Universitário Senac.
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