GR

Geoff Rochford

Member Experience Manager at GrandPad

Geoff Rochford is an experienced professional with a diverse work history. Geoff'smost recent role is with GrandPad as the European Operations Lead, where they are responsible for improving operational efficiency and achieving strategic growth. Geoff leverages their technical and IT support skills to enhance infrastructure, streamline systems, and resolve complex technical challenges. Additionally, they practice DevOps to ensure seamless software delivery and optimize release velocity and system reliability.

Prior to GrandPad, Geoff worked at Blacknight Internet Solutions Ltd as a Senior Sales Executive. In this position, they exceeded sales revenue targets by managing existing accounts and developing new business opportunities. Geoff also represented and promoted Blacknight's suite of products at industry events.

Before that, Geoff served as a Retail Store Manager at eir Ireland, where they managed the operations of a retail store. Geoff also worked as a Retail Sales Consultant and Store Trainer at Meteor, providing sales consulting and training services.

Geoff gained valuable experience in the retail industry as a Department Supervisor and Retail Sales Consultant at Sam McCauley Chemists. Geoff also worked as a Sales Representative at Hertz.

Geoff'scareer began at AOL as a Technical Support Agent, where they provided technical support to customers.

Throughout their work experience, Geoff has showcased their expertise in various fields, including operations management, sales, retail, and technical support.

Geoff Rochford began their education journey in 2019, when they pursued a Diploma in Sales & Sales Management at Dublin Business School. Geoff successfully completed the program within the same year. More recently, in 2022, they enrolled at Code Institute to further enhance their knowledge and skills in the field of computer software and media applications. Geoff pursued a Diploma in Software Development (E-commerce Applications) during their time at Code Institute, which lasted until 2023. Geoff successfully obtained this diploma in April 2023.

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Previous companies

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Timeline

  • Member Experience Manager

    March 1, 2023 - present

  • Advanced Technical Support & Product Operations Specialist

    July, 2019