Grange Insurance
Jessica Malagisi

Jessica Malagisi

Director Of Operations, Customer Care Center at Grange Insurance

About

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Org chart

Manager

Doreen Delaney Crawley

EVP & COO

Peers

Denise Flatt

Director, Customer & Agent Experience Operations

Barbara Brown

Vice President Claims Operations

Greg Whitcomb

Category Manager, Enterprise Strategic Sourcing

Reports

Duane McCoy

Manager, Commercial Lines Operations And Premium Audit

Heath Bending

Claims Service Manager

Sturgeon Anna

Senior Operation Excellence Specialist

Timeline

Director Of Operations, Customer Care Center
April, 2023 - present
Director, Organizational Change Management
May, 2022
Organizational Change Management & Training Manager
May, 2021
Experience Product Owner
January, 2021
Talent & Training Manager
October, 2016
Training And Operational Effectiveness Specialist
January, 2016
Personal Lines Technical Training Specialist
April, 2014
Senior Underwriter
November, 2013
Underwriter
September, 2011

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