Contracts Specialist

The Company  Serving the People Who Serve the People  Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.   Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.  Want to know more? See more of what we do here.  

The Contracts Specialist is responsible for managing the revenue transaction lifecycle including contract preparation, terms review, negotiation and administration in accordance with Granicus policies and legal requirements.  Collaborating with finance, sales and legal counsel as necessary, the Contracts Specialist is responsible for successfully resolving contractual issues and facilitating revenue contracts from inception to close.   

What your impact will look like here

• Review and negotiate the legal terms of a broad range of standard commercial contracts, including subscription agreements, confidentiality/non-disclosure, software licensing, and consulting agreements under the supervision of Senior Contract Specialist, Manager-Contracts and Vice President-Contracts;
• Analyze, interpret, and summarize agreements and contractual terms in a timely manner, drafting alternative clauses where necessary, and proposing redlines and creative solutions in accordance with Granicus policies and risk tolerance parameters;
• Review and respond to contractual terms in requests for proposals and participate, as necessary, in bid response preparation and certification completion;
• Provide responses to requests from internal clients regarding company policies, contractual issues, and risk tolerance, educate sales when appropriate on use of contract vehicles;
• Escalate legal issues to legal counsel or contract managers for further evaluation or approval when appropriate;
• Identify, report and escalate business issues and nonstandard terms for review and approval at the appropriate level within the business in accordance with Granicus processes;
• Partner with Sales, Renewals, and Customer Success to save any at-risk and late renewals;
• Validate and document client entitlements and other contract attributes;
• Manage contracting workflow from initial request through to signature;
• Manage record keeping for all contract-related correspondence and documentation, as well as all internal department files and resources;
• Ensure accurate post-signature processing of orders and contracts as they are received; and
• Participate in new company acquisition integrations and other contracts-related projects as requested by management.

You will love this job if you have

• Bachelor’s degree, associates degree or paralegal certificate with 2+ year experience;
• Experience in contracts drafting, customer negotiation or software renewals required;
• Expert with Microsoft Word; experience with Salesforce and Docusign a plus;
• Exceptional written and verbal communication skills;
• Meticulous attention to detail, ability to manage changing priorities and workflow in an organized fashion and the ability to effectively advance multiple simultaneous projects meeting tight deadlines;
• Comfortable collaborating with all levels of a professional organization;
• Outstanding interpersonal skills, customer service and communication (in person, over the phone, and through electronic communications and social media);
• A pragmatic customer-centric attitude, strong problem-solving skills and cooperative team focus.