Dale Bradford is a Quality Assurance Lead at Granicus since November 2018, overseeing the development and execution of test cases for product enhancements while ensuring quality criteria are met before releases. Responsibilities include identifying risks, managing technical issues, and coordinating with development teams. Prior experience includes roles as an Associate Technical Services professional and a Product Support Specialist, where Dale built and maintained virtual environments and handled technical escalations. Earlier positions at Charter Communications and Southern California Edison involved customer service and troubleshooting, enhancing skills in communication and problem-solving. Dale has completed various training programs, demonstrating proficiency in software applications and advanced technical skills.
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