Loretta Neal

Experience And Strategy Practice Lead at Granicus

Loretta Neal has a diverse work experience spanning various roles and industries. Their most recent position was at Granicus, where they served as the Experience and Strategy Practice Lead since April 2022. Prior to that, they held roles such as Senior Digital Strategist and Digital Strategist at the same company from 2021 to 2022 and 2019 to 2021 respectively. Loretta also worked as a Product Manager and Lead UX Researcher at Granicus from 2016 to 2019, where they leveraged user research to build products and conducted independent research on user engagement.

Before joining Granicus, Loretta worked at IBM as a User Experience Researcher from 2014 to 2015, validating market strategies for cloud infrastructure and PAAS products. Loretta also gained experience as an Information Designer and Researcher at the Software Engineering Institute in 2013, and they served as a Research Methods Teaching Assistant at Carnegie Mellon University in the same year. Loretta had a Service Design Internship at Inflection in 2012, where they worked on mapping the customer service experience.

Earlier in their career, Loretta worked as a Web Editor at Ernst & Young from 2007 to 2011, transforming print content for the web experience. Loretta also had an internship as a Botany Intern at the Cleveland Museum of Natural History in 2004, where they surveyed aquatic plants and collaborated with a team to discover rare plants. Loretta began their career as a Culinary Coordinator at Heifer Project International in 2002 and a Field Research Assistant at Clark University from 2000 to 2001, where they conducted studies on herptile populations in the Adirondacks. Overall, Loretta Neal has gained extensive experience in user research, strategy, and product management throughout their career.

Loretta Neal has a diverse education history. Loretta obtained a Masters of Design in Communication Planning and Information Design from Carnegie Mellon University from 2011 to 2013. Prior to that, they pursued Continuing Education in Visual Communication & Design at Cuyahoga Community College from 2007 to 2011. Loretta also holds a Bachelor of Arts degree in History and Environmental Studies from Case Western Reserve University, which they earned from 2000 to 2004. Before attending Case Western, they briefly studied Geography at Clark University in 1999 and completed their high school education at Westlake High School. Loretta has an additional certification in Scuba diving from NAUI Diving LLC. - NAUI MENA, although the specific details and date of completion are not provided.

Links

Previous companies

Carnegie Mellon University logo
Heifer International logo
Cleveland Museum of Natural History logo
IBM logo
EY logo

Timeline

  • Experience And Strategy Practice Lead

    April, 2022 - present

  • Senior Digital Strategist

    April, 2021

  • Digital Strategist

    July, 2019

  • Product Manager

    August, 2016

  • Lead UX Researcher

    January, 2016

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