Heidi Tarvaala-Tanttu

Heidi Tarvaala-Tanttu's work experience begins with their current role as the Director of Customer Delivery Projects at Grano since May 2022. In this position, they lead a unit focused on offering versatile orders through project management services. Heidi'sresponsibilities include leading and guiding the project management team, improving processes, implementing project management tools, and overseeing the unit's financial performance.

Before their current role, Heidi worked at Posti Group Oyj from 2017 to 2022. Starting as a Process Intern in Operations, Logistics Processes in 2017, they ensured updated Freight process materials and facilitated KPI reporting. Heidi then became a Process Designer in Operations, Logistics Processes in 2018, where they represented the freight process in strategic projects and performed monthly KPI reporting. From 2019, Heidi served as a Project Manager, leading a transformation program in Posti's Freight business unit, ensuring the program's timeline, budget, and alignment with business objectives.

In 2015, Heidi worked as an Outbound Customer Service Coordinator (summer temp) at OOCL (Finland) Ltd Oy, managing customer relationships and internal communication. Prior to that, from 2012 to 2014, they served as an Inbound and Outbound Customer Service Coordinator at the same company, managing tasks in both departments and handling customs formalities.

Heidi'swork experience also includes a role as a Receptionist at Camping Sysmä in 2011, where they managed the main reception and focused on customer service. Additionally, Heidi worked as a Salesperson at Laurila Group Oy in 2009 and as a Team Leader and Salesperson at TT-Promotions Oy from April to July 2009.

Heidi Tarvaala-Tanttu completed their Master of Supply Chain Management (SCM) degree from WU (Vienna University of Economics and Business) from 2014 to 2016. In 2016, they also attended Cranfield School of Management to pursue an MSc in Logistics and Supply Chain Management, as per the provided information.

Earlier, between 2010 and 2013, Heidi received their Bachelor of Business Administration (BBA) degree from Haaga-Helia University of Applied Sciences. Heidi'sfield of study during this period was International Business and Logistics. Additionally, in 2011, they briefly studied at Sungkyunkwan University, although their specific degree or field of study is not specified.

Furthermore, Heidi Tarvaala-Tanttu obtained their Matriculation Examinations from Symän Yhteiskoulun Lukio in the years 2004 to 2007.

In terms of additional certifications, Heidi acquired a Lean Six Sigma Green Belt Certification from Nordic Process Improvement Oy in May 2021.