Dan Ware

Customer Support Team Lead at Graphnet Health

Dan Ware has a strong background in customer support and service delivery. Dan started working at Graphnet Health in 2021, where they held the role of Customer Support Team Lead. In this position, they were responsible for implementing service delivery strategies, managing and mentoring a team, coordinating change initiatives, and ensuring customer satisfaction and SLA compliance. Previously, Dan worked at One Advanced as a Second Line Support from 2018 to 2021.

Dan Ware attended Middlesex University from 2013 to 2015, where they obtained an Associate's degree in Sports Studies.

Links

Timeline

  • Customer Support Team Lead

    August, 2023 - present

  • Second Line Support

    August, 2021