Gravitas specialises in Customer Value Management.  Our unique approach transforms the way you use your customer data to unlock incremental value for a faster, more profitable return.  

By embedding our pre-built Accelerator™ applications and expert skills we can halve the time it typically takes to achieve richer data insights to drive personalisation at scale, incremental customer growth and a better value return. 

We deliver an unequalled end-to-end solution in value-based customer engagement, service and loyalty. Our approach is customised to meet financial goals, budgets and timelines.

Strategic + In The Trenches: We span insights to execution and partner with you to achieve tangible results.

Actionable Insights + Proven Playbooks: We leverage many years of hands-on experience to provide compelling customer insights, customised playbooks and detailed roadmaps.

Data Science + Market Knowhow: Our expert data scientists and analysts are hands-on, accelerating insights into action.

Results driven + Accountable: We are committed to and fully accountable for delivering tangible results to your bottom line.

If you want to derive more value from your data – through improved targeting and personalisation, right-sizing of loyalty customer rewards, or monetising your data – then talk to us today. We promise you it will be time well-spent.

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Gravitas Co

Julie Fitzpatrick

Matthew Shea

Andrew Condron

Fady Taouk

Vincent Tang

Madeleine Estephan

Kirsten Bryden

The Data and Insights Team at Gravitas Co transforms customer data into actionable insights, driving personalisation, customer growth, and value returns. Comprising experts like data scientists and analysts, the team leverages pre-built Accelerator™ applications to provide customised playbooks and detailed roadmaps, ensuring proven and accountable results. They span from strategic insights to execution, optimising targeting, loyalty rewards, and data monetization to achieve tangible outcomes for clients.

Data and Insights Team

Data and Insights Team

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