Sarah Cunningham-Scharf

Sarah Cunningham-Scharf has a diverse work experience in various roles across different companies. Sarah currently serves as the Head of Customer Success at Great Question, where they advocate for customers, onboards new customers, influences the product roadmap, and expands the company's book of business. Prior to this, they worked as a Customer Success Coach at Catalyst Software.

Sarah also has experience in customer success and management roles at Pulse, where they served as the Head of Customer Success, the Enterprise Customer Success Lead, and the Knowledge and Delivery Manager. Additionally, they worked as a Content Creator and Marketer at Pulse.

Before joining Pulse, Sarah worked as a freelance business journalist and PR consultant, contributing to publications such as Canadian Underwriter, Maclean's, Marketing, Advisor's Edge, Canadian Insurance Top Broker, and Corporate Risk magazines.

Sarah also held roles at Auvik Networks Inc. as a Field Marketing Specialist and a Marketing Communications Specialist, where they developed various content materials, conducted interviews, managed PR efforts, and supported the marketing team.

Other positions include working as a Communications Consultant at Molson Coors, a Communications Intern at the Canadian Olympic Committee, and internships at Marketing Mag, Rogers Publishing, and Magazines Canada.

Sarah Cunningham-Scharf attended Ryerson University from 2013 to 2017, where they obtained a Bachelor of Journalism degree with a focus on Journalism. Prior to that, they attended Alexander Mackenzie H.S. from 2008 to 2012, but no degree or field of study information was provided. In addition to their formal education, Sarah has also obtained certifications in Content Marketing and Inbound Marketing from HubSpot and HubSpot Academy, respectively, in the year 2020.