Todd Skerman serves as the Head of Customer Experience at Great Southern Bank and previously held the position of Director at Valaze Group. Prior to these roles, Todd Skerman was the Head of Corporate Strategy at CUA - Credit Union Australia Limited and worked as a Strategy Consultant for Australia Post. Todd Skerman's extensive experience includes several executive managerial positions at Suncorp Group, focusing on emerging segments, group customer strategy and insights, and group customer analytics. Todd Skerman holds a Bachelor of Business degree in Management and Marketing from Queensland University of Technology, completed between 1995 and 1998.