Customer and User Experience

The Customer and User Experience team at Great Southern Bank is dedicated to enhancing the interaction between the bank and its customers. This team works collaboratively to design and implement intuitive user interfaces, drive effective performance marketing strategies, and attract top talent to maintain a high level of employee and customer satisfaction. By focusing on seamless digital experiences and engaging customer touchpoints, they ensure that customers receive personalized, user-friendly services that align with the bank's mission to help Australians own their own homes.