Greater Western Water provides water and sanitation services to Melbourne's West from Melbourne's CBD to Lancefield, servicing more than 580,000 customers across an area of 3,700 square kilometres. Our offices are located in Sunbury and Footscray.

Water

Greater Western Water

Greater Western Water's headquarters in Footscray, Australia

The Sunbury office focuses on water quality management, community engagement, and operational support in environmental services.

Sunbury

Andrew Volk

Dean Phillips

Kitty Niven

Jacqueline Novoselac

Louise Meadows

Ian Burton

Julie Douglas

Alysha Edmonds

Linda Watts

Kelly Brown

Daniel Booth

Wilma G.

Dan Ryan

Mary Mulhearn (Gaicd

Kate Lewis

Al J Abadi

Suzanne Knight

Jodie Hallam

Anafrid Bennet

Vicki Walmsley

Ilona Elmore

Rod Curtis

Vandana Khurana

Thomas Jenkins

William Durdle

Simon Sirgiovanni

Peter Kaldanis

Dwayne Deprez

Mary Tissaaratchi

Aimee Dima

Michael Niemiec

Jasmeet K.

Neil Smith

Nathan Bennett

Elissa Benjamin

Lizzie Kennedy

Kevin Nguyen

Sunam Moharana

Robin Paul

Felicity Barlow

Greg Ireton

Rob McBlack

Katrina Sharpe

Sahil Sharma

Cameron Czerczyk

Kiera Carter

Jenna Toovey

Jessica Jury

Rebecca Chapman

Nishanthie Ratnayaka

Dhanashree Bhagwat

Sneha Sridharan

Joshua Lock

Joe Vassallo

Joyce L.

Andrew Semmens

Lisa Griffiths

Kirsty Henry

Darija B.

The Project Management Team at Greater Western Water is responsible for planning, executing, and overseeing water and sanitation infrastructure projects to ensure timely delivery and alignment with strategic objectives. This team collaborates closely with various stakeholders, including government entities and contractors, to manage resources, budgets, and timelines while driving innovation and efficiency in service delivery across Melbourne's West. Their expertise helps in transforming and integrating business processes to enhance operational effectiveness and customer satisfaction.

Project Management Team

The Customer Experience and Engagement Team at Greater Western Water is dedicated to enhancing customer satisfaction and fostering meaningful interactions with the community. This team focuses on developing strategies for customer engagement, design user-centric experiences, and implement communication campaigns that resonate with over 580,000 customers. By leveraging customer insights and collaboration, the team ensures that services meet the needs of diverse communities while promoting sustainable water practices.

Customer Experience and Engagement Team

The Engineering and Technical Services Team at Greater Western Water is responsible for overseeing the development, integration, and maintenance of technical solutions that enhance the efficiency and reliability of water and sanitation services. This multidisciplinary team collaborates on major infrastructure projects, ensures compliance with engineering standards, and leverages innovative technologies to optimize operations and improve service delivery for over 580,000 customers. They also focus on continuous improvement through automation and performance engineering to support the company’s strategic goals.

Engineering and Technical Services Team

This department manages the design, operation, and quality control of water and wastewater treatment systems.

Water Operations

This department oversees the planning, execution, and delivery of projects to ensure they meet specified goals and timelines.

Project Management

The Data Analysis and Insights Team at Greater Western Water is responsible for harnessing data to drive strategic decision-making and enhance operational efficiency. This team analyzes water consumption and service performance metrics, develops predictive models, and generates actionable insights to improve customer service and optimize resource allocation. Their work supports the company's commitment to delivering reliable and sustainable water and sanitation services across Melbourne's West.

Data Analysis and Insights Team

Greater Western Water

Org chart

Teams

Project Management Team

Customer Experience and Engagement Team

Engineering and Technical Services Team

Water Operations

Project Management

Data Analysis and Insights Team

Offices

Greater Western Water

Org chart

Teams

Project Management Team

Customer Experience and Engagement Team

Engineering and Technical Services Team

Water Operations

Project Management

Data Analysis and Insights Team

Offices

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