Greater Western Water
Prerna Verma is an experienced consultant specializing in operations excellence and optimization, currently employed at Greater Western Water since December 2020, where responsibilities include supporting OPEX and CAPEX programs and facilitating business improvement initiatives within the Customer Experience group. Previous roles include a Credit Management Consultant, focusing on reporting and analysis, and a Customer Service Representative at illion. Prerna has also worked as a Media Management Analyst at Accenture, providing insights into media buying efficiencies for a diverse range of clients, and served as a Project Officer and Business Analyst at Evalueserve, concentrating on data research and project management. Education includes a Master’s degree in Business from the University of Melbourne and a Bachelor’s degree in Economics from Delhi University.