Sean Conway

Sean Conway is an experienced professional with a strong background in financial services and customer support. Currently serving as a Disputes Investigator at Green Dot Corporation since September 2020, Sean manages disputes related to the Apple Cash product and aids in writing training materials while also leading offshore team quality assurance. Prior experience includes a Client Advisor role at Fifth Third Bank, managing a substantial national client portfolio and overseeing project implementations. Additionally, Sean held positions as a Commercial Research and Resolution Specialist and Commercial Support Representative at Fifth Third Bank, showcasing expertise in resolving escalated customer inquiries and training new hires. Previous experience also includes debt collection at the Kentucky Higher Education Student Loan Corporation and online tech support at Papa John's International. Sean holds a GED in English Studies and continues education at Jefferson Community College.