Alexandra Esker

Alexandra Esker is a seasoned professional with extensive experience in technical support management. Currently serving as a Senior Technical Support Manager at Greenhouse Software since June 2018, Alexandra has advanced through various roles including Technical Support Manager, Team Lead, and Specialist positions. Prior to this, Alexandra was a Technical Support Specialist at Venmo from March 2017 to June 2018, where responsibilities included providing technical assistance for both mobile and web applications, in addition to training new hires. Alexandra also held the title of Quality Assurance Analyst, focusing on evaluating communications for policy compliance and delivering feedback to enhance best practices among support agents.