Demilade O. has a strong background in customer success and project management. They began their career in 2011 as a Project Manager at Choctaw Nation of Oklahoma, where they stayed until 2014. From 2014 to 2017, Demilade worked at Salesforce as a Sr CSM. In 2017, they joined BigCommerce as a Manager, Customer Success and held this role until 2019. Currently, Demilade is working as a Customer Success Director at Greenhouse Software.
Demilade O. has a Master of Business Administration (MBA) degree in Information Technology from Western Governors University. Prior to that, they obtained a Bachelor's degree in International Business/Trade/Commerce/Marketing from Southeastern Oklahoma State University. Demilade also holds an Associate's degree in Communication and Media Studies from Lancaster University. Demilade obtained a Bachelor's degree in Business Administration and Management, General from Austin College. Demilade completed their high school education and received a diploma from Olashore International School.
In addition to their formal education, Demilade has obtained several certifications. Demilade is a Project Management Professional (PMP) certified by the Project Management Institute, and they have completed a course on Executive Presence on Video Conference Calls from LinkedIn. Demilade has also obtained certifications in Holding Yourself Accountable, Boosting Creativity at Home in 10 Days, and Computer and Text Neck Stretching Exercises, all from LinkedIn. Demilade is also certified as a Scrum Professional by Scrum.org and as a Cisco Certified Network Professional (CCNP) by Cisco. Demilade has also received the ITIL Foundation Level certification from ITIL Certified.
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