JA

John Abplanalp

Senior Customer Success Director, Enterprise at Greenhouse

John Abplanalp has a diverse work experience spanning various industries and roles. John has worked at Greenhouse Software since 2018, starting as a Customer Success Manager for the Mid-Market segment before being promoted to Senior Customer Success Manager for the Enterprise segment. In these roles, they managed a book of business, conducted business reviews with executives, and provided strategic recommendations to optimize the ATS. John also mentored and trained new Customer Success Managers and was part of the team that expanded the Customer Success team in Denver. Prior to Greenhouse Software, John worked at Indeed.com as a Customer Success Manager, where they managed spending accounts, supported clients, and collaborated with product leaders. John also had a role as an Academic Peer Advisor at UW-Madison Cross-College Advising Service, an internship at BMO Harris Bank, and held various positions at UW-Madison Center for the First-Year Experience and BMO Harris Equipment Finance. John's work experience demonstrates their experience in customer success, account management, and leadership.

John Abplanalp attended the University of Wisconsin-Madison, where they pursued a Bachelor of Business Administration (B.B.A.) degree. John'sareas of study included Marketing, as well as Management and Human Resources. The specific duration of their education at this institution is not provided.

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Timeline

  • Senior Customer Success Director, Enterprise

    July, 2022 - present

  • Customer Success Director Enterprise

    December, 2020

  • Senior Customer Success Manager Enterprise

    October, 2019

  • Customer Success Manager Mid Market

    June, 2018