JB

Justin Bills

Manager, Customer Success Operations at Greenhouse

Justin Bills has extensive experience in customer success operations and project management. Justin currently works at Greenhouse Software as a Manager of Customer Success Operations, a role they have held since November 2020. Prior to this, they held positions at Higher Logic, where they served as a Senior Customer Success Operations Analyst and a Customer Success Operations Analyst. Justin also worked at Informz as a Client Experience Analyst and Client Advisor, where they focused on digital marketing and building strong client relationships. In addition, they gained project management experience at Schenectady Steel Company, Inc. as a Project Manager, overseeing steel framing projects for commercial buildings. Justin began their career at Time Warner Cable, where they held various roles in customer service, business operations, and project coordination. Overall, Justin's background demonstrates their proficiency in customer success, operations management, and project coordination.

Justin Bills has a Bachelor of Arts degree in Playwriting/Theatre, which they obtained from Purchase College, SUNY, from 2001 to 2004. Justin also holds a Graduate Certification of Project Management from SUNY Empire State College, which they completed from 2013 to 2014. In addition, Justin has obtained two additional certifications: the Gainsight NXT Administrator Certification in April 2021 and the Advanced Certificate in Project Management from SUNY Empire State College in May 2014.

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