MP

Maggie Portzline

Customer Success Manager II at Greenhouse

Maggie Portzline has a diverse work experience spanning various industries and roles. Maggie currently works at Greenhouse Software as the Customer Support Product Lead, where they are responsible for overseeing customer support operations. Prior to this, they worked as a Senior Customer Support Specialist at the same company.

Maggie also has experience in photography as the Owner/Lead Photographer of their own company, Maggie Portzline Photography, LLC. In this role, they specialize in wedding, portrait, and lifestyle photography, providing a positive client experience from start to finish. Maggie is skilled at coordinating large groups of people and supervising photography assistants.

Before their photography career, Maggie worked as a Lead Product Specialist at Interseller, a company that offers prospecting and outreach tools. Maggie also worked as a Product Specialist at the same company. Additionally, they have experience as a Customer Operations Advisor at Squarespace, where they provided customer support and mentorship to new employees.

Maggie's other work experiences include working as an Office Assistant/Receptionist at KLARA Beauty Lab, an Administrative Assistant at Coreslide Inc., a Records Clerk at PHEAA, a Photographer at Youth Sports Photo, a POS (Point of Sale) employee at Kohl's Department Stores, and a Photography Intern at Erie Times-News.

Overall, Maggie Portzline has a strong background in customer support, photography, and administrative roles, showcasing their adaptability and versatility in various industries.

Maggie Portzline completed their education at PennWest Edinboro from 2010 to 2014, earning a Bachelor's Degree in Photography. Prior to that, they attended Central Dauphin High School from 2006 to 2010, but no degree or field of study information is available for this period. Additionally, Maggie has obtained several certifications, including "De-Escalating Intense Situations," "Instructional Design: Adult Learners," "Internal Interviewing," "Leading Yourself," "Mastering Common Interview Questions," and "Preparing for Your Review" from LinkedIn in December 2019. Maggie also obtained the certification "Duolingo German Fluency: Elementary (Estimated)" from Duolingo in May 2016.

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Timeline

  • Customer Success Manager II

    July 1, 2024 - present

  • Technical Support Team Lead

    June 1, 2023

  • Customer Support Product Lead

    July, 2022

  • Senior Customer Support Specialist

    December, 2021