Dwayne Crawford

Dwayne Crawford is an experienced professional in operations and risk management, currently serving as Senior Manager in Merchant Risk and Merchant Transaction Authorization & Solar Operations at GreenSky® since October 2019. Dwayne has held various managerial roles at GreenSky®, including Manager of Customer Service and Manager of Merchant Transaction Authorization. Prior experience includes positions at Goldman Sachs as Associate - Operations for GreenSky Management and Senior Analyst in Digital Operations, as well as Senior Manager of Operations at Faneuil Inc., where Dwayne effectively managed a large call center during a transition following an acquisition. Dwayne's earlier roles included Senior Operations Manager at Vertex Business Services and Manager of Operations at Convergys, focusing on client management for major partners like Directv and AT&T. Educational qualifications include a Bachelor of Business Administration and an Associate of Arts in Business Administration from Strayer University.