Order Fulfillment Coordinator -reno, NV

Job Title:                                        Order Management Coordinator

Title of Supervisor:                       Order Management Lead

Job Location:                                Reno, NV

Company Website:                       www.greenworkstools.com

Company Summary:  

Be part of a more sustainable future with Greenworks Tools. We’re looking for dynamic leaders who are excited and eager to help us bring cutting-edge green technology to the marketplace.  Greenworks Tools is the leader in battery-powered outdoor power tools for DIY consumers and landscaping professionals. Our company distributes Greenworks-branded and private label products, as well as products for an extensive network of original equipment manufacturers. With a robust lineup of Greenworks-branded products including 24V, 40V, 60V, 80V, and commercial-grade 82V battery-powered cordless outdoor power tools, a full line of corded equipment, and reel mowers, Greenworks Tools offers the right tool for every job. Utilizing best-in-class battery, control, and drive technologies, Greenworks Tools deliver the power and performance of comparable gas-powered tools without the mess, noxious fumes, pollution, vibration, and noise associated with gas products.

Position Summary:

The Order Management Coordinator is responsible for processing orders and working with our customers on the phone.  This position is located in Reno, NV.

Key Responsibilities:

• Will process orders from our customers through our system from receipt to invoicing.
• Must assure that orders are properly recorded in SAP Office One and send to the warehouse for shipment in a timely manner based on customer requirements.
• Must update the SAP system upon notification
• Must invoice the customer for the shipment utilizing the information in SAP
• Must be skilled at computer data entry and have a strong attention to detail and accuracy.
• Must be able to work independently but willing to get help with issues when needed.
• Must be a “team player” willing to step in and help others in the group that are experiencing a high order volume from time to time.
• Must be courteous and possess a “customer first” attitude when working with our customer over the phone to resolve issues.

Experience Required:

• Strong attention to detail
• Excellent organizational and time management skills
• A demonstrated willingness for continual learning and skill development is required
• Demonstrated effective teamwork and interpersonal skills are required, including willingness to receive direction from either supervisor or other team members to support department goals.

Education and Experience:

• High school education or equivalent is required for this position

Compensation and Benefits: 

• Annual base salary
• Health, dental, and vision coverage
• 401k company match plan
• Paid sick, personal, and vacation time

Greenworks Tools is an Equal Employment Opportunity (EEO) employer, and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.