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Danielle Costello

Acting Head Of Customer Success & Services at Groov

Danielle Costello is a seasoned professional in customer success and account management with extensive experience in various roles across multiple organizations. Currently serving as a Senior Customer Success Manager at Groov since April 2021, Danielle focuses on enhancing workplace mental wellbeing through tailored platforms. Prior to Groov, Danielle held positions at Triquestra as an Account & Channel Manager, proactively building long-term relationships with customers and partners. Danielle's tenure at Nintex included roles as an Account Manager and Expansion Manager, where efforts were directed towards process management and optimizing business functions for over 8,000 clients globally. Earlier, as an Information Manager at Auckland City Council, Danielle contributed to significant projects, including involvement in notable events like the America's Cup. Danielle holds a Diploma in Learning and Development from Auckland University of Technology.

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Auckland, New Zealand

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Groov

At Groov, we’re redefining the future of workplace analytics by transforming how companies understand and support their employees. Our platform closes the loop on data collection by not only gathering insights but turning them into actionable prompts for managers directly within the flow of work and tracking their success and impact. Our intelligent manager assistance delivers real-time, personalised insights to help leaders make decisions that truly impact team performance. Our data-driven approach ensures that managers receive the right information at the right time, allowing them to take immediate action on issues like focus, team alignment, burnout, isolation and low engagement. With Groov, you’ll access the next generation of employee understanding. Our insights aren’t just about data—they’re about driving measurable outcomes that add value to your business. VPs of People Analytics and Heads of Enterprise Data can get breadth of data and intelligence they’ve always wanted, enabling you to demonstrate real ROI and uplift performance across your organisation.