Oscar Owor is an experienced IT professional with a strong background in operations, technical support, and systems engineering. Currently serving as the EUS Operations Lead at G42 since October 2020, Oscar oversees EUCS operations, monitors SLAs, and ensures timely reporting of issues. Prior roles include Technical Support Specialist at G42, where responsibilities involved troubleshooting software and hardware issues, and IT Systems Engineer at Emirates, providing 24/7 IT support and implementing system improvements. Oscar began professional journey as a Systems and Network Administrator at Cazmo IT Solutions, focusing on network maintenance and security. Educational qualifications include a Bachelor's degree in Information Technology from Makerere University and certifications in ITIL and CCNA.