Piyush Sawlani

Piyush Sawlani is an experienced professional currently serving as an Escalation Specialist in the Quality Assurance department at Group Bayport since March 2023. In this role, Piyush oversees customer escalations by ensuring prompt and effective resolutions, conducting root cause analyses, and implementing preventive measures to enhance customer retention. Previously, Piyush worked as a COV Support Executive in the Design Team, managing design-related interactions and ensuring high-quality service delivery for international clients. Piyush also has a background in aviation, having held the positions of Associate Technician at IndiGo and Trainee Technician at Indamer Aviation Pvt. Ltd. Piyush possesses educational qualifications including a Bachelor of Applied Science in Airframe Mechanics and Aircraft Maintenance Technology from Western India Institute Of Aeronautics and a Bachelor of Science in Airframe Mechanics and Aircraft Maintenance Technology from Indus University Ahmedabad.