Ramy Elorbany

Ramy Elorbany's work experience includes serving as a Senior Technical Project Manager at GroupBy Inc. However, no specific start date or end date for this role is given. From 2019 to 2022, they worked at Alcumus as the Director of Customer Success, overseeing customer success efforts for over 50 enterprise customers and 5,000+ contractors. In this role, they efficiently onboarded customers, managed relationships, and aligned internal resources to meet customer needs, resulting in a 15% increase in product adoption. Ramy supervised 4 direct and 16 indirect reports. Prior to Alcumus, from 2014 to 2019, they worked at ComplyWorks as a Senior Business Solutions Analyst and Project Manager, responsible for customer onboarding and software implementation. Ramy utilized customer insights to provide customized solutions and mobilized internal teams for software and user adoption. From 2012 to 2014, they served as a Project Coordinator at Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, working on a 3-year succession project to improve education systems. Ramy successfully delivered the project on time, within scope, and within budget, while managing internal and external stakeholders and utilizing cultural competency to secure support for future projects.

Ramy Elorbany obtained a Bachelor's degree in Health/Health Care Administration/Management from York University. Following this, they pursued further education and earned a Master's degree in Education from Niagara University in the academic year 2011-2012.