Pierre-Patrick Toutounji has extensive experience in customer service and account management, currently serving as Support Key Account at Groupe Adéquat since November 2022, where responsibilities include coordinating major account activities and preparing business reviews. Previously, Toutounji worked at DIPRA as an Assistant Service Clients, handling online customer orders and RFA processing. Prior roles include Coordinator ADV Centrales and Assistant Centrales at CEANOTHE, where management of pricing and promotional activities was key. Early experience includes positions in e-commerce and customer relations, with a strong educational background in international management and economics from iaelyon School of Management and Università degli Studi di Torino.