Rhiannon Nichols, PHR, serves as the Sr. Director of Human Resources at Group O since September 2009, following various roles including Employee Relations Manager and HR Generalist. In the Employee Relations Manager role, Rhiannon provided guidance on workplace challenges and coached management on resolving interpersonal issues, complaints, and ethical concerns. Previous experience includes positions at Swiss Valley Farms in customer service, AT&T Wireless as a Team Manager, and The Sedona Group as an Account Manager, where Rhiannon focused on recruitment and employee relations. Earlier roles include Marketing Manager at Sunset Lakes Resort and Supervisor at Millward Brown Research. Rhiannon's educational background includes studies at Scott Community College.
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