Gracjan Kolodziej

Gracjan Kolodziej is an experienced IT professional with a strong background in desktop support and IT service management. Currently serving as Team Leader for the NORAM Helpdesk at Groupon since June 2021, Gracjan provides comprehensive IT support both onsite and remotely. Previous roles include IT Desktop Support Analyst at Compu-Solutions, Inc., and 2nd Line IT Support Engineer at Claire's Inc., with extensive experience gained at Advanced Technology Services supporting global IT operations for Caterpillar Inc. Gracjan's educational credentials include a Bachelor of Applied Science in Information Systems and Cybersecurity and an Associate's Degree in Information Technology from ITT Technical Institute. Additional expertise includes HVAC/R installation and service, showcasing versatility in both IT and technical service fields.