Carl Scalise has extensive experience in fulfillment management, currently serving as the Merchant Fulfillment Manager at Grubhub since September 2017, where responsibilities include managing a team of 15, analyzing data for senior leadership, and collaborating with process owners to enhance workflows. Scalise has held various roles at Grubhub, including Team Lead and Enterprise Fulfillment Lead Specialist, focusing on team development, onboarding processes, and documentation management. Before Grubhub, Scalise worked at Starbucks as a Shift Supervisor, where training new Baristas and delivering high-quality customer service were key duties. Carl Scalise holds educational credentials from the University of Illinois Chicago and Arizona State University.
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