Walter Hicks

Walter Hicks has a diverse background in customer service and support roles, with recent experience as a Command Center Coordinator at Grubhub since May 2022, focusing on de-escalation and troubleshooting for partner management. Prior to this, Walter worked as a Customer Service Representative at Enova International, handling customer communications and guiding them through loan applications. Additional experience includes serving as a Member/Pharmacy Services Agent at Prime Therapeutics, where Walter resolved pharmacy inquiries and assisted with claims processing, and as a Support Clerk I at JPMorgan Chase, managing operations in card production. Walter holds a High School Diploma/GED from the Texas Education Agency.