Diogo Carvalho

Diogo Carvalho is an experienced business analyst currently employed at Grupo Ageas Portugal since September 2023, following a role in the same capacity at Porto Application Center by VWFS, where contributions were made to the Process Excellence team in Operations Europe. Diogo has previously held significant positions, including Business Manager at Afriporto, where oversight of a family business focused on exporting textile and food products to Portuguese-speaking countries was essential. Earlier experience includes serving as a Business Analyst at EDP, contributing to continuous improvement in customer experience operations, and as a Business Consultant at Leadership Business Consulting, managing projects primarily for the public sector in Angola. Diogo began professional career as an Audit Consultant at Crowe Horwath LLP, gaining expertise in financial auditing. Academic qualifications include a degree in Business Management from Católica Porto Business School and participation in a Student Exchange Program at Pontifícia Universidade Católica do Paraná.