Norma Saldana is an experienced professional with a strong background in operations and analysis within the banking and technology sectors. Since April 2013, Norma has served as the Manager of Operations at Banorte, where responsibilities include overseeing upgrades and testing initiatives. Prior experience includes a role as a Tester Engineer at Hexaware Technologies, where Norma contributed to testing efforts for Banorte, and as a Production Support Analyst at Santander Private Banking, focusing on application analysis and maintenance. Norma's experience at GE Money Bank spanned several years, during which roles included Senior Business Analyst, Back Office complaints analysis, and Call Center Associate, fostering problem-solving expertise in various banking systems. Education was completed at Universidad Autónoma de Nuevo León from 1994 to 1998.
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