Omar Garcia Wigueras

Customer Experience at Grupo Financiero Banorte

Omar Garcia Wigueras possesses extensive experience in customer experience and digital banking, currently serving at Banorte since August 2022. Previously, Omar held various leadership roles at Banco Santander Mexico from 2000 to 2023, including Subdirector de Digital Banking, where responsibilities included developing campaigns to attract customers and launch banking applications. Significant achievements include implementing national security devices, enhancing digital banking services, and improving customer satisfaction ratings. Omar also contributed as a Product Owner at Scotiabank and was recognized for success in implementing online banking solutions at Banco Santander, achieving top rankings in product placement and profitability. Education was completed at Universidad Nacional Autónoma de México from 1991 to 1995.

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