Gerardo Torres

Gerardo Torres is an experienced professional in call center management and customer service, currently serving as Gerente de Call Center at Banco Multiva since February 2020. Prior to this role, Gerardo held the position of Coordinador Sr. Call Center and Coordinador Call Center at Banco Multiva from December 2018 to December 2019. Gerardo's career includes a tenure as Supervisor de Televentas at Navent in 2018 and various roles at HSBC from April 2007 to December 2017, including Supervisor Call Center, Quality Assurance Analyst, and Ejecutivo de ventas. Gerardo holds degrees from UAM Universidad Autónoma Metropolitana and Universidad Intercontinental.