Marcelo Pancheski is a seasoned professional in business development and customer experience, currently serving as Head Comercial Região Sul and Head of Business Experience and Customer Experience at Grupo INOVAGE since April 2024. With extensive experience across various positions, including Coordinator at NDD Tech Brasil and Manager roles at companies like Gestran, VIASOFT, and Sage, Marcelo has demonstrated a strong track record in managing key accounts, developing strategic relationships, and driving revenue growth. Marcelo holds an MBA in Leadership and Team Management from Pontifícia Universidade Católica do Rio Grande do Sul, along with a postgraduate degree in Business Process Management from FAE Centro Universitário and a bachelor's degree in Information Systems from Faculdades Santa Cruz de Curitiba.