MASMOVIL Group is an Iberian Telecom operator that offers fixed, mobile, and broadband Internet services, for residential and business customers, also offers green energy, telemedicine, security services. Its main brands are: Yoigo, Pepephone, MASMOVIL, Lebara, Lyca Mobile, Llamaya, Virgin Telco and our regional brands Euskaltel, R, Telecable and Guuk.
MASMOVIL has fixed fiber network infrastructures -28M homes- and close to 1800 cities with 5G and its 4G network covers 98.5% of the Spanish population. MASMOVIL, which has more than 2000 committed employees and more than15 million customers in Spain, aims to be the operator in Europe with the most satisfied customers.
MASMOVIL is the first and only Spanish start-up that has managed to move from MAB (2014) to IBEX 35 in 2019.
Our values are: customer focus, simplicity, positive attitude and sustainability.
MASMOVIL Group has been awarded the ADSLZone 2019 award for the best broadband operator and the "Best Fiber Operator" by Grupo Informático. In addition, it is the Spanish mobile operator best valued by its customers according to "The Stiga Index".
And the first operator in Europe in becoming  a B Corp Company
Grupo MASMOVIL is a socially responsible company that develops its activities with the greatest respect for the environment and collaborates with different solidarity activities to be the operator with the greatest positive impact on Society.
Furthermore, it is the first telecom company in Europe to link the cost of its financing to ESG sustainability criteria, and to achive the Net Zero Carbon Emissions target.

Renewable Energy

Social Impact

Telecommunications

Grupo MASMOVIL

Alberto Navarro

Alejandra Matías Martín

Juan Carlos García Arenillas

David Fernández Lema

Fernando Antonio Navarro Alonso

Joaquin Juan Rodriguez

Juan Francisco Rodriguez Duarte

Enrique Aracil Orduña

Rocio Molina Ruiz

Robert Aldabo

Alberto Otero Pablos

Alicia Rodríguez Area

Massimiliano Tucci

Liliana González Ortiz

Juan Carlos Tarí

Ignacio Molinero

Félix Pérez Pingarrón

Douglas Medrisch

Alberto Vazquez Lopez

Adrián Bertol

Almudena Elvira Garcia

Javier Cobos Molina

Carlos Aparicio

Lorena Fernandez

Eloy Gomez Orozco

Sergio Arroyo

Elisa Perán Cordero

Jacobo Gálvez

The Customer Service and Support team at Grupo MASMOVIL is dedicated to enhancing customer satisfaction by providing exceptional service across various communication channels. This team manages service delivery for B2B and B2C clients, focuses on customer loyalty and retention, and ensures seamless interactions through advanced digital solutions. By analyzing customer feedback and performance metrics, they strive to continuously improve service quality while supporting the company's commitment to sustainability and social responsibility.

Customer Service and Support

Technical Development Team

Digital Marketing and Analytics

Customer Service and Support

About

Team members

Other teams at Grupo MASMOVIL

Technical Development Team

Digital Marketing and Analytics