Glória Riffel is an experienced Customer Success Analyst currently working at Grupo Nexxees since November 2023. Previously, Glória held a similar position at Franq Open Banking from November 2022 to August 2023, focusing on enhancing the business perspective of Open Finance systems and supporting Personal Bankers. Prior experience includes roles at Exact Sales, where activities revolved around client portfolio management and team training, and at Ahgora Sistemas, where responsibilities included client retention, feedback analysis, and cross-selling. Glória's career began at Segware as an Administrative/Finance Assistant after starting as a young apprentice. Glória is pursuing a Bachelor's degree in Business Administration at Estácio, expected to graduate in January 2024.
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