Igor Lapa

Igor Lapa is an experienced operations specialist currently working at Minha NIX since May 2022, and also serves as a brand ambassador for Grupo Nexxees since July 2015. With a diverse background in technical support and operations, Igor has held various roles including operations analyst and level 2 technical support, focusing on customer service, issue resolution, and system management. Previous experience includes positions at Capgemini as a junior infrastructure technician, and at Record Group as a support technician and intern, gaining skills in IT maintenance and support. Igor's educational qualifications include a post-graduate degree in Strategic Management of Information Technology from Universidade Estácio de Sá, along with several other certifications related to governance and finance in technology.