Matias Natella

Matias Natella is a university professor specializing in User Experience Design at Universidad de Palermo since March 2024, with a robust background in service design and customer experience management at Grupo Sancor Seguros since November 2014. Matias has led teams and integrated innovative methodologies such as Lean Startup and Design Thinking to enhance customer service and digital experiences. Previous roles include functional analyst, software developer, and mentor at Cites IMPULSA, showcasing a commitment to education and mentoring in innovation management. Matias holds multiple degrees in Informatics, Agile Leadership, and Customer Experience Design Management, along with a foundational education in music.