Nidia Morales

Nidia Morales has extensive experience in customer service and telemarketing, currently serving as Gerente Base Instalada at Softland since March 2010, where responsibilities include managing client service and providing personal attention to key accounts. Previously, Nidia held the position of Coordinadora de Telemarketing at Intelisis, SA de CV from May 2007 to February 2010, achieving a 57% increase in prospective clients and a 66% improvement in outbound call volume. Additionally, Nidia worked as Gerente de oficina at Sorteo Tec from 2000 to 2006, overseeing office operations and budget compliance. Nidia holds a degree in SocioEconomicas from Tecnológico de Monterrey, obtained between 1995 and 2000.