Edgardo Ferrero

Edgardo Ferrero serves as the Group Service Director at Gruppo Cimbali SpA since 2016, overseeing the Service function with a significant impact on Group P&L. Ferrero has successfully developed service offerings to enhance commercial effectiveness and client retention while optimizing Service Operations through organizational solutions and management tools. Additionally, Ferrero leads digital transformation initiatives and manages relationships with key global clients across various sectors. Previously, Ferrero held positions as Quality & Service Director at Gruppo Cimbali SpA, Corporate Quality Director at Eldor Corporation, and Quality Director at FPT Industrial, focusing on quality management and continuous improvement in the manufacturing and automotive sectors. Ferrero’s educational background includes a Master’s degree in Electric Engineering from Università degli Studi di Genova and various certifications in quality management standards.