Monica Gagliardi

Monica Gagliardi currently serves as Chief Customer Officer at Arcaplanet since December 2022 and as Marketing and Digital Transformation Director at Coin from September 2020. In these roles, Monica has been instrumental in developing marketing strategies, managing CRM and digital initiatives, and launching innovative in-store concepts that integrate lifestyle brands. Previously, Monica held several key positions at OVS S.p.A. where responsibilities included e-commerce and communication strategy, as well as loyalty management across multiple brands. Monica started their career at Gruppo Interdis and Coop Italia, focusing on marketing systems and promotional planning. Monica's educational background includes a degree from Università Cattolica del Sacro Cuore and training as a yoga and meditation teacher from Scuola Olistica Ananda Ashram.