Leianna Cooper has an extensive background in customer service and management roles. Leianna has experience at companies such as Gryphon.ai, Charter Communications, iQor, Asurion, and N.E.W. Customer Service Companies, Inc. Leianna has worked in various positions ranging from Customer Care Representative to Senior Customer Success Manager. Leianna has a proven track record of mentoring and driving improvement in customer service experiences, as evidenced by awards received for their performance. Leianna holds a degree from Fort Walton Beach Highschool in General Studies.
July, 2021 - present
Senior Customer Success Manager - EU / UK at SurveySparrow
Senior Customer Success Manager at Virtual Diamond Boutique
Senior Customer Success Manager at EngageRocket
Senior Customer Success Manager at Optimizely
Senior Customer Success Manager | CS Operations & Churnzero Product Owner at BoostUp