Jahan K. is a Senior Director of Operations with extensive experience in various companies such as —-, GS1 Canada, Wateen Telecom, Millicom (Tigo), CIBC, and Scotiabank. Their expertise includes operations management, process management, project management, SLA’s & OLA’s management, service delivery management, customer success, product management, and data governance. They have a diverse educational background with degrees in MBA, Six Sigma Black Belt, ISEB, ICB, IFIC, BA in Journalism, BCS in Software Engineering, and BASc in Computer and Information Sciences and Support Services. Jahan K. has shown proficiency in restructuring operations, launching support centers, implementing CRM systems, and managing sales and service within various sectors.
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