Cheryl Xie is an experienced professional in the hospitality and accommodation sector, currently serving as the Services and Operations Manager at GSA - Global Student Accommodation since February 2017. In this role, Cheryl manages exclusive services for guests, VIPs, and visiting professors, coordinates airport pickups, and oversees service vendors, ensuring a high level of confidentiality. Previously, Cheryl held roles including Concierge Manager and Resident Service Support Manager at GSA, and as a Guest Relations Officer at Hotel Éclat Beijing, where responsibilities included VIP check-ins, tour arrangements, and customer relationship management. Cheryl began their career as a Business Center Assistant at The Oberoi in Dubai, focusing on meeting room bookings and catering coordination. Cheryl holds a College Degree in Business English from the Tourism College of Zhejiang, China, obtained in 2013.
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