Georgi Grigorov

Georgi Grigorov is a seasoned Customer Success Manager at GTT since August 2019, specializing in customer retention strategies, satisfaction management, and service lifecycle management. Prior experience includes roles as Incident Manager at GTT and Account Coordinator at Atos IT Solutions and Services A/S, where responsibilities encompassed incident management, SLA monitoring, and team leadership. Georgi began as a Junior Service Engineer at Atos, focusing on coordination and technical issue resolution. Georgi holds a Bachelor's degree in Germanic Languages, Literatures, and Linguistics from Sofia University St. Kliment Ohridski.