Marvin Guzman is a seasoned professional in mortgage loan servicing, currently serving as Senior Vice President and Head of Loan Servicing at Guaranteed Rate since 2020. Prior experience includes roles as Vice President at Movement Mortgage and Director of Loan Servicing and Investor Relations at Alterra Home Loans. Marvin’s expertise extends to customer experience operations from the tenure as Vice President of Mortgage Services at Colonial Savings and Senior Manager of Contact Center Operations at Capital One Home Loans. Early career experience at Litton Loan Servicing focused on customer resolution. Marvin holds a Bachelor of Arts degree in Finance from the University of Houston, earned between 1999 and 2003.
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